| Anxious | Excessive worry, guilt, or nervousness, inability to stay focused in class, complaints of difficulty breathing, palpitations, sweating, or shaking | - Express concern and care. Avoid criticizing, blaming, sounding judgmental or minimizing the situation.
- Encourage and support the student.
- Refer to counseling services (978-934-6800).
- Submit a STARS referral to ensure the student receives additional outreach.
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| Depressed | Diminished academic performance, missing classes, lack of energy / motivation, irritability, deterioration in personal hygiene, overall low mood, significant weight change, alcohol or drug misuse |
| Shows visible signs of injury | Fresh cuts, wounds, or other potential evidence of self-injury are visible.
Students are withdrawing and/or making statements that suggest a desire to harm themselves | - Maintain a calm demeanor. Express concern and care.
- Call UMass Lowell Police (978-934-4911) or ext. 4-4911 if there is a potential threat to student’s safety or the safety of others.
- Always take suicidal statements, thoughts, or behaviors seriously.
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| At risk for suicidal ideation | Written or verbal statements with theme of death, harm or hopelessness, withdrawal from day-to-day activities, giving away items, statements such as “everyone is better off without me” or “I hate my life” |
| Disruptive | Unwarranted interruptions, hostile or abusive behavior, failure to follow directions | - Call UMass Lowell Police (978-934-4911) or ext. 4-4911 if there is a potential threat to student’s safety or the safety of others.
- Explain the impact of the student’s behavior on the group or class.
- Outline expectations verbally and in the class syllabus.
- Submit a STARS referral to ensure the student receives additional outreach.
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| Disclosing information about potential sexual misconduct | References to sexual assault, violence, harassment, or stalking in conversations, papers, projects, etc.; visible injuries or bruising, emotional or physical response towards topics related to sexual violence | - Call UMass Lowell Police (978-934-4911) or ext. 4-4911 if there is a potential threat to student’s safety or the safety of others.
- Remain calm and actively listen to and believe the student’s disclosure.
- Avoid criticizing, blaming, or judging the student. Avoid promising confidentiality.
- Notify the Deputy Title IX Coordinator, Ann_Ciaraldi@uml.edu or by phone: 978-934-2104.
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| Misusing substances such as alcohol or marijuana | Visibly intoxicated/high in class, excessive sleepiness or hyper energy, references to alcohol or drug use, changes in physical appearance (bloodshot eyes, dilated pupils, trembling hands). | - Engage the student in a conversation about their behaviors in class, expressing concern and care for them.
- Refer them to the Wellness Center (978-934-6800).
- A referral does not guarantee help.
- Please also submit a STARS referral to ensure the student receives additional outreach.
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