Why didn't I get paid?

There are several reasons why you may not have been paid. Perhaps your manager did not approve your time sheet, your contract was terminated or there was an error with your time sheet. Contact the Payroll Department by email: payroll@uml.edu or phone: 978-934-3530 for assistance.

I think there is a mistake on my pay check. What should I do?

Contact the Payroll Department at payroll@uml.edu or 978-934-3530 for assistance.

What is my employee number?

It is your employee ID number and you can find it on your paycheck (see a sample) or log into HR Direct and view it on your time sheet.

What is my SIS ID number?

It is your Campus ID number and you can find it on your paycheck (see a sample) or your parking ID, or log into SiS.

What should I do if I make a mistake on my time sheet?

If you made a mistake, view this Timesheet Exceptions Communication job aid (doc) for common time sheet errors and corrections if you are a benefited employee. You can also contact the Payroll Department at payroll@uml.edu or 978-934-3530. Depending on the time frame, you may be required to complete a paper time sheet.

What should I do if I forget to fill out my time sheet?

If the time sheet entry deadline for the pay period has passed you will need to complete a paper time sheet including supervisor signature and submit it to your department timekeeper if its within the last 3 pay periods (6 weeks). If its more than 3 pay periods submit it either by emailing it to payroll@uml.edu or hand delivering it. If the time sheet entry deadline has not passed, you may log in to HR Direct Self Service and enter your hours for the pay period.

How can I change my tax withholding?

You can change your W4 (federal) or M4 (state) taxes by logging onto HR Direct and update your taxes on the Employee Self Service dashboard. Please see the Tax Withholding Information webpage for more information.

What do all those abbreviations on my pay statement mean?

This comprehensive guide (pdf) explains what all of those codes mean on your pay statement. Contact the Payroll Department at payroll@uml.edu or 978-934-3530 for more information.

What if I get called for jury duty?

Benefited employees should use the jury duty code (JDY) on your time sheet and send a copy of your jury duty summons letter to benefits@uml.edu in the Human Resources Office. Get more information on civic duty leave under your bargaining unit contract or within non-unit policies.

For non-benefited employees, if you are called to jury duty on a day you are regularly scheduled to work you may be paid for the day. Please mark your regular hours for the day on your time sheet and in the comments section note the day as jury duty. Send a copy of your jury duty summons letter to benefits@uml.edu in the Human Resources Office.

How much can I earn on a part-time contract if I am a retired employee?

You will find the information you need regarding part-time work as a retiree on the Massachusetts Treasury website. For any other payroll related issues please refer to our Job Aids and Training webpage. You can also contact the Payroll Department by email: payroll@uml.edu.

What type of payroll cycle are we on?

We are on a biweekly pay cycle.

Where do I pick up my paycheck?

Employees are encouraged to sign up for direct deposit.  If you choose not to, paycheck are mailed to the home address on file.

I didn’t sign up for direct deposit when I was hired. How do I sign up for direct deposit?

You can log into HR Direct and select the direct deposit tile from the Employee Self Service dashboard. To complete this setup you will need your bank routing number (Banks ID) and your account number.

For any other payroll related issues please refer to our Job Aids and Training page. You can also contact the Payroll Department by email: payroll@uml.edu.