UMass Lowell is committed to the safety and security of the campus community, and is dedicated to providing accessible resources for community members who wish to report sexual harassment, sexual assault, domestic violence, dating violence or stalking. All services listed here are free. Please remember, filing a police report is not necessary in order to get access to the university's resources.

  • Counseling Services: Wellness Center
    University Crossing 300 
    Walk-in or phone appt. 
    978-934-6800  (anonymous reporting)
  • Health Services: Wellness Center
    University Crossing 300
    Walk-in or phone appt.
    978-934-4991  (anonymous reporting) 
  • Dean of Student’s Office
    University Crossing 200
    978-934-2100
  • Office of Residence Life
    Graduate and Professional Studies Center
    839 Merrimack St., Suite 140
    978-934-5160
  • Campus Ministries
    978-934-2100  (anonymous reporting)
  • If you are a student employee currently employee by the university, you may also use GuidanceResources, the university’s Employee Assistance Program. There are two ways to access your GuidanceResources benefits:
    1. Call 844-393-4983. You'll speak to a counseling professional who will listen to your concerns and can guide you to the appropriate services you require.
    2. Visit the GuidanceResources website. You will need to Register and create a User Name and Password. Your organizational web ID is UMASS.

    The EAP includes:

    • 24/7 short counseling by phone
    • Referral to counseling services - the first three are free, per issue

  • Center for Hope and Healing (formerly Greater Lowell Rape Crisis Ctr.)  
    144 Merrimack St., Ste 304  
    Lowell, MA 01852 
    Hotline (24 hrs): 800-542-5212
  • Lowell General Hospital (Sexual Assault Nurse Examiner (SANE) Certified)  
    295 Varnum Ave., Lowell, MA 01854  
    978-937-6000
  • Lowell Police Department 
    50 Arcand Drive, Lowell, MA 01852 
    978-937-3200
  • University Police Rape Line
    978-934-4213

Report a Concern Online

There are multiple ways for faculty, staff, students and visitors to share concerns regarding inappropriate behavior or actions. You can do so online, by phone, in person or anonymously. For all your reporting options, visit the Report a Concern page. 

If you have a disability or limited English proficiency and need reasonable accommodations or language services to file a complaint or to access the university’s programs or activities, please contact the Office of Equal Opportunity and Outreach at 978-934-3565. 

Our office reviews online and phone reports between 8:30 a.m. to 5 p.m., Monday through Friday. If this is an emergency, please contact the UMass Lowell Police Department at 978-934-4911. Officials with Authority must report concerns of which they learn within 24 hours.