UMass Lowell Recognized as Top Research Institution with R1 Classification Read More
To help you navigate the IT website, we've done our best to group things by category.
Answers to your most common questions like, "what kind of computer should you buy," "how do I access my UMass email account," or "how can I reach the IT Service Desk" can be found in the dropdowns below!
If you cannot find what you are looking for, please use our Get Help link to find more information or to put in a ticket with TechServices.
Academic and Instructional Technologies are the day-to-day tools that keep the academic community on track and the student community engaged and informed.
For more information:
Keeping track. Taking Account.
Administrative Applications is where you’ll find the day-to-day tools and services that keep the campus community on track and informed.
Safe, secure, fast, and reliable are all key factors of a well run network. We strive to provide you with just that network everyday. Whether you are using your desktop computer, cell phone, or laptop, your internet access should be an asset to your workflow. You can find here directions and information for your most important connection needs to stay browsing and surfing.
With your UMass Lowell (UML) account, you have access to the wide range of features in the Microsoft 365 suite, including:
You can use the desktop apps installed on your computer or you can access the browser version of these apps by navigating to the Office 365 login page and entering your UML credentials.
We also provide helpful tips and answers to commonly asked questions on our Microsoft 365 page.
It is our pleasure to welcome you to Unity, a high performance computing cluster located at the MGHPCC (Massachusetts Green High Performance Computing Center) and managed by the UMass Amherst Research Computing team.
To learn more about Unity, including onboarding sessions and workshops, visit the Unity Events page. You can also learn about Unity by joining the Unity Slack Community, joining office hours, and more by visiting the Unity Contact page.
Please send questions to: researchcomputing@uml.edu
We are very excited about what the future of high-performance computing holds for the UMass Lowell community!
If you have any questions, please direct them to: researchcomputing@uml.edu.
For the most up to date information, see our transition documentation on the Unity Documentation page.
Below is a list of software applications that are licensed and available to the campus community. Please check back often as we add or update software applications on this list.
*Available for use by active faculty, staff, and enrolled students
**Available for use by active faculty, staff, and enrolled graduate students.
Important Sign Out Message: Please remember to close all browser windows when software license key searches or software downloads are complete.
UMass Lowell's vLabs service allows students, faculty and staff to access the university's software anytime from anywhere, including residence halls, libraries, and even when working remote. With your UML credentials, you have access to the tools or applications available in an on-campus lab on your laptop, home PC, and even your tablet or smartphone.
We have provided some helpful links below to get your started or to enhance your use of vLabs. To report an issue, or if you have other questions, please contact TechServices at 978-934-4357 or submit a service ticket.
Please note: If OneDrive is not appearing in your vLabs session, you can connect it manually by opening the Cloud Drive Mapper folder in the Windows Start Menu and selecting the Cloud Drive Mapper shortcut. After a brief pause OneDrive should connect.
Applications may run slow or freeze if you are loading from a document in OneDrive. For best results copy the document from OneDrive to your vLabs desktop and edit as needed, and then copy back to OneDrive.
UMass Lowell has moved to Microsoft Teams for its Unified Communications solution.
Skype for Business is only supported for legacy connections. if you need assistance with Skype for Business, please contact TechServices at help@uml.edu or 978-934-4357.
UMass Lowell has seen steady growth in its faculty, staff and student populations in recent years. New academic buildings have opened, residential halls are opening this fall with a new garage as well as a new University Crossing building opening soon. This continued growth has necessitated an expansion in our telecommunications systems.
