How to Remove the Hold (Job Aid)
Removing the hold is a two-step process.
- In SIS, under Personal Information, select Emergency Contacts. Review and edit your emergency contacts as appropriate and then check the box to certify.
- Then, also under Personal Information, select Addresses. If you have a local address that is different than your permanent address or a campus residence hall, please verify or add that information as appropriate then check the box to certify.
Your hold will be removed when you have reviewed & certified both.
Step 1: Certify Your Emergency Contact
- Log in to SIS with your campus user ID and password, which is the same as your campus email first_last@student.uml.edu
- On your Student Center page, click on Personal Information.
- Click on Emergency Contacts.
- Emergency contacts will be listed in a table. For each row, Edit and Delete buttons will be listed in the Update column.
- If no contacts are listed, click Add an Emergency Contact to add a new contact.
- Once your contacts are up-to-date, select a primary contact by clicking Select in the Primary Contact column. If there is only one contact listed, it will be selected by default.
- Click on Check the box to certify accuracy.
- Click Accept Certification and Remove Hold.
- Click OK.
- The hold will not be removed until you have also certified your address information.
Step 2: Certify Your Address
- Log in to SIS with your campus user ID and password, which is the same as your campus email first_last@student.uml.edu
- On your Student Center page, click on Personal Information.
- Click on Addresses.
- Addresses will be listed in a table. Click Edit beside an address to update.
- Click Add a new address to add an alternate address.
- Click on Check the box to certify accuracy.
- Click Accept Certification and Remove Hold.
- Click OK.
- After certifying both emergency contact and address information, the hold will be removed. You can verify by returning to the home screen and clicking Holds.