Third-party Billing and Payment

When covering the cost of tuition and fees involves an outside sponsor that provides funding in some way for a student, it is known as third-party billing and payment.

Important: The student’s full name and 8-digit UMass Lowell (UML) student identification (ID) number should be typed or legibly written on all documents, checks and emails sent to the university.

Instructions: All documents, (including Award Letters, Scholarships, Letter of Credit and Vouchers) must be submitted by the end of the last day of add/drop for the sponsored course.

Make sure the Voucher(s) or Letter of Credit lists each course and covers the authorized courses you are enrolled in each semester.

After one of the above types of documents is properly submitted and received, the student’s account will be noted that an award or third-party payment has been received or is expected. If a sponsor requires an invoice, the University will send one soon after the add/drop period. Third parties have 30 days from the date of the invoice to submit payment to UMass Lowell.

Past due payments

Payments not received within 30 days are considered past due and may result in the student receiving a financial hold on their account until payment is made. Should the third-party fail to make payment, the student will be held responsible for their account balance as described in the Financial Responsibility Agreement.

Types of Third-party Billing and Payments

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  • Tuition Reimbursement – A student cannot participate in third-party billing if the sponsor’s payment is based upon grades or the completion of the course. Therefore, the account balance must be paid by the due date on the eBill or enrolled in a payment plan as outlined on the Bill Payment Options page.
  • Third-party Invoice - If a sponsor requires UMass Lowell to send an invoice on the student’s behalf, and payment is not contingent upon grades or completion of the course, the student must obtain and submit to UMass Lowell a third-party document that authorizes the University to invoice. The document may be a tuition voucher, letter of credit, contract or financial support letter.

  • The Third-party document must include the following:
    1. The student’s consent and signature for UMass Lowell to invoice the employer.
    2. Student’s full name, Academic Term, Course Name, Course Number, Course Dates, Tuition and Fees.
    3. Employee ID number, Voucher number, Approved voucher amount to invoice or Letter of Credit amount to invoice.
    4. Instructions on where/how to submit the invoice to the third-party.

  • If the student is employed by a UMass Lowell Corporate Partner, please follow the instructions on the Corporate Partner Benefits webpage.
  • How to submit your documentation:
    • If you have a third-party sponsor, follow the steps listed below:
      1. Using your UML student email, send an email to the Solution Center at: TSC@uml.edu.
        • Subject Line: Third Party Billing
        • Email Body: Include a brief request.

      2. Attach the applicable document.

Visit the Military and Veterans Tuition Assistance page for guidance.

Students receiving financial aid from third-party sources, other than the financial aid awarded by UMass Lowell (UML) Financial Aid, must report the aid to the Solution Center. Scholarship letters and scholarship checks (payable to UMass Lowell) should be submitted to the University. Please include the student’s full name and 8-digit UML student ID on all letters and checks.

Note: the total amount of the scholarship award may be divided between the Fall and Spring semester unless otherwise noted in the award letter. Should the student fail to attend the Spring semester, half the scholarship award may be returned to the donor.

Delivering the Scholarships and Scholarship Checks to UMass Lowell

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Delivery Instructions:

Hand delivering the scholarship letter and/or scholarship check to the University:

  • Submit letters and checks to the Solution Center in University Crossing.
  • Location: 220 Pawtucket St., First Floor, Suite 131, Lowell, MA 01854-5141.

Delivery Instructions:

Submitting the scholarship letter via e-mail:

  • Using the UMass Lowell (UML) student email, send an email to the Solution Center at: TSC@uml.edu.
    • Subject Line: Scholarship Coordinator.
    • Email Body: Type a brief request noting if you will mail check(s) separately.
  • Attach the scholarship letter(s), include all pages.

Delivery Instructions:

Submitting the scholarship letter and/or check by mail:

  • Ensure all pages of the Scholarship Award Letter(s) are enclosed.
  • Address envelope to: University of Massachusetts Lowell, Attn: Student Financial Services-Scholarship, 220 Pawtucket Street Suite M30, Lowell, MA 01854-5110.

UMass Lowell cannot process checks if they are electronically e-mailed. Checks must be mailed to or dropped off at the University. The University can only accept checks payable to UMass Lowell or UMass Lowell and the student.

If a check is made payable to the student and UMass Lowell, the student must endorse the back of the check prior to submission. Checks cannot be processed onto the student’s account unless both parties listed on the check have endorsed the check.

If a check is made payable to the student only, the student may deposit the check into their own checking/savings account. The University will not accept a check made payable to a student.