Services Overview

Every tune-up or service starts with a FREE Assessment. From there we will help you determine the best course of action based on your bike, your goals and your budget. Turn-around times for services varies based on the season. We will do our best to let you know the expected wait time when you bring your bike into the shop.

Labor is 20% off with valid UMass Lowell (UML) ID!

For questions please contact the Bike Shop at 978-934-6797 or email: freewheelers@uml.edu.

  • Cost: $95 Public / $76 UML

    We recommended this service every semester or every 250 miles.

    • Assessment
    • Wiping down the bike
    • True both wheels
    • Align and tighten seat, seat post, crank arms, pedals, headset, stem, handlebars, and wheels
    • Clean and lube drive train: crankset, cassette, and chain
    • Adjust brakes & shifting
    • Inflate tries
    • Test ride
  • Cost: $135 Public / $108 UML

    An Annual tune-up includes additional cleaning which is important to manage and remove the salt, grime, and moisture can cause rust to build up throughout your bike.

    • Includes all Standard Tune-Up items plus:
      • Remove and clean drive train: crankset, cassette and chain
      • Clean frame, wheels, brake and shift components while on bike
      • Adjust bearings: headset, bottom bracket, hubs in both wheels
      • Install any parts purchased from us free of charge
  • Cost: Public $230 / UMass Lowell (UML) $184

    If you haven’t serviced your bicycle for a very long time or want that new bike feel, a complete overhaul will disassemble, clean, lube, reassemble of your bike will get it running it’s absolute best!

    • Includes all Annual Tune-Up items plus:
      • Remove, clean, lube and reinstall all components and bearings: headset, bottom bracket, hubs in both wheels
      • Clean and polish frame
      • Install all new cables and housing
      • Install any parts purchased from us free of charge
  • Do It Yourself Stand Time
    DIY-Stand-Time

    Cost: Public $15 per hour /UML Free

    We offer free do it yourself stand time during our open hours. DIY stand time is a great way to gain hands on mechanical experience on your bike when you need it as well as save some money on repairs. Bike shop staff will help you perform an initial assessment and help you get oriented to the shop. They are present for occasional consultation and limited basic instruction. In the event that you need a bike shop mechanic to do the work or give you their attention though the entire repair we will charge the normal labor rate for that service. We are happy to teach and we also need to maintain a functional and efficient bike shop.

    Please review our DIY Policies and complete the Campus Rec Waiver before using the shop.

  • Individual-Services20% Discount with UMass Lowell (UML) ID.

    CategoryIndividual ServicesList Price
    General LaborAssessmentFree
    General LaborGeneral Labor: 15 Minutes$10
    General LaborGeneral Labor: 30 Minutes$20
    General LaborGeneral Labor: 45 Minutes$30
    General LaborGeneral Labor: 60 Minutes$40
    General LaborTest RideFree
    Tune UpTune Up - Standard$95
    Tune UpTune-Up - Annual$135
    Tune UpTune-Up - Complete Overhaul$230
    Bottom BracketBottom Bracket Adjust$15
    Bottom BracketBottom Bracket Install$22.50
    Bottom BracketBottom Bracket Overhaul$30
    BrakesBrake Adjust$15
    BrakesBrake Bleed$45
    BrakesBrake Cable/Housing Install + Brake Adjust$22.50
    BrakesBrake Lever Install + Brake Adjust$22.50
    BrakesBrake Pad Install + Brake Adjust$22.50
    BrakesCoaster Brake Adjust$30
    DrivetrainChain Install$10
    DrivetrainDerailleur/Shifter Install + Shift Adjust$22.50
    DrivetrainDrive Train Clean (On Bike)$30
    DrivetrainDrive Train Clean (Removed & Reinstalled)$45
    DrivetrainPedal Install$7.50
    DrivetrainShift Adjust$15
    DrivetrainShift Cable/Housing Install + Shift Adjust$22.50
    Headset & HandlebarsBar Tape Install$22.50
    Headset & HandlebarsGrip Install$7.50
    Headset & HandlebarsHeadset Adjust$7.50
    Headset & HandlebarsHeadset Overhaul$30
    Open Stand TimeOpen Stand Time Public 1 Hour$15
    Open Stand TimeOpen Stand Time UMLFree
    Wheels and TiresCassette/Freewheel Install$15
    Wheels and TiresFlat Fix / Tire Install$15
    Wheels and TiresHub Adjust - Front Wheel$15
    Wheels and TiresHub Adjust - Rear Wheel$22.50
    Wheels and TiresHub Overhaul - Front Wheel$30
    Wheels and TiresHub Overhaul - Rear Wheel$50
    Wheels and TiresSpoke Replace - Front Wheel, First spoke$30
    Wheels and TiresSpoke Replace - Rear Wheel, First spoke$45
    Wheels and TiresSpoke Replace (additional spokes ea.)$7.50
    Wheels and TiresWheel True$30
    MiscellaneousBicycle Storage Monthly$100
    MiscellaneousBike Build$125
    MiscellaneousBike Shipping (US Only)Varies
    MiscellaneousBike Shipping Prepare$75
    MiscellaneousInstall Customer Supplied Parts (Each)$15
    MiscellaneousMinimum Service Fee$15
    MiscellaneousOdd Size Fee - Tricycle, Recumbent, Tandem, Other$30
    MiscellaneousE-BikeVaries - General Labor $40/hour.
    Charged for work over and above standard times
  • EScooterWe now offer E-Scooter and E-Bike Services for mechanical components only. This excludes work on electrical components, wiring, batteries or motors. There is a high volume of new vehicles entering the market. We will do our best to evaluate your needs, provide service within our scope/ability or suggest you go elsewhere if appropriate.

    CategoryIndividual ServicesList Price
    E-Scooter/BikesTune-Up Package: this includes adjustments of mechanical components only: adjust brakes, tighten bolts, adjust headset, inflate tires to proper pressure and basic cleaning.$75
    E-Scooter/Bikes
    E-Scooter Flat Fix / Tire Install$60
    E-Scooter/Bikes
    E-Scooter Brake Adjust$25
    E-Scooter/Bikes
    E-Scooter Brake Bleed/Adjust (Hydraulic)$60
    E-Scooter/Bikes
    E-Scooter and E-Bike General Labor 15 Minutes$10
    E-Scooter/Bikes
    E-Scooter and E-Bike General Labor 30 Minutes$20
    E-Scooter/Bikes
    E-Scooter and E-Bike General Labor 45 Minutes$30
    E-Scooter/Bikes
    E-Scooter and E-Bike General Labor 60 Minutes$40

    General Labor may be added to any job including E-Scooter or E-Bikes in addition to standard services in order to account for time spent over and above due to design or mechanical aspects of the device being serviced. We reserve the right to decline to service any vehicle at our discretion.