01/28/2025
By Alysha Elliard
We’re excited to announce that ChatBot is coming to
ServiceNow to streamline your tech support experience! Starting February 11, you’ll have access to a virtual agent by clicking the speech bubble in the bottom right-hand corner of ServiceNow, which provides instant answers to your most frequently asked questions. If the ChatBot encounters a question it can’t solve or you require a more personalized approach, it will seamlessly connect you to a live agent who can assist you directly within the chat. This is part of our ongoing commitment to delivering seamless, accessible support for our community. We invite you to explore this innovative tool and see how it can enhance your experience!
