UMass Lowell uses Multi-Factor Authentication to prevent unauthorized access to your personal information and university data. In its simplest form, MFA verifies your identity using a secondary device and confirmation.
Most university applications are protected with MFA including Blackboard, HR Direct, VPN, vLabs, and Microsoft 365. We use Microsoft Authenticator as our Multi-Factor Authentication service provider and below you can find information on enrolling, common troubleshooting solutions, and many other helpful tips.
To enroll in multi-factor authentication, please follow the Microsoft Authenticator Enrollment Guide.
If you have questions, please refer to our Microsoft Authenticator article for answers to common questions.
You can also submit a service ticket to get assistance with the enrollment process or other issues you may have.