Shipping Options

For those students or scholars who cannot receive their visa document electronically, the International Students & Scholars Office offers the option to ship visa documents using eShipGlobal. This service is very reliable and allows you to track your shipment. Note that prices vary depending on shipping times and carriers. Detailed information on using this service is provided below.

Important Notice: DSOs are only authorized to release the Form I-20 directly to nonimmigrant students, their dependents, or, for minors, to their parent or legal guardians. It is not permissible to ship a Form I-20 to a recruiter or agent.

eShipGlobal

The International Students & Scholars Office at UMass Lowell uses eShipGlobal, the centralized online shipping service, for all express mail services to international students and scholars. We are happy to offer this service to help provide your I-20 and DS-2019 documents in a timely manner. EShipGlobal contracts with FedEx and DHL to provide competitive and discounted rates to our international student and scholar population. Payment options include credit card, wire transfer, or PayPal.

To take advantage of their discounted shipping rates please follow the instructions outlined below:

• Complete the eShipGlobal e-form
• Upon submission you will be routed to the e-shipglobal website to create a new account or login to an existing account.
• After you have successfully logged in, select "Receive a Package from Universities"
• When prompted, create a shipment by entering your UMass Lowell Student ID number, mailing address, e-mail address, and phone number
• After completing the "receiver's address" and "shipment information" section click "continue"
• You will then be presented to select from available courier/service offerings
• Pick the service you prefer and click "continue"
• Select your preferred payment option (credit card, wire transfer, or PayPal) and complete the payment details
• After completing the payment details choose "confirm payment"

Once you have entered all of your information, including payment details, the ISSO office will be notified that a shipping label has been created for you. You will receive an e-mail notification after we have prepared your package for shipment including tracking information.

If you experience difficulty with the eShipGlobal service or website, use the "Help link" on the eShipGlobal website for step-by-step instructions. Please do not contact FedEx, DHL, or the ISSO as we will not be able to resolve technical issues directly.