When you dial in to your Exchange Unified Messaging Inbox, you are presented with menu options that enable you to manage your e-mail and voice mail. The following commands are available for managing your e-mail and voice mail .
| Voice Command
| Touchtone Command
| Description
|
| "Play"
| Plays the current e-mail or voice mail message
| |
| “Next”
| #
| Reads the next e-mail or voice mail message
|
| “Next unread”
| 00 followed by ##
| Reads the next unread e-mail message. Available only for e-mail.
|
| “Delete”
| 7
| Deletes the current e-mail or voice mail message.
|
| “Reply”
| 8
| Replies to the user who sent the current e-mail or voice mail message.
|
| “Reply all”
| 00 followed by 88
| Replies to the user of the current e-mail message. Available only for e-mail.
|
| “Mark as unread”
| 9
| Marks the e-mail message as Unread.
|
| “End”
| 33
| Stops reading and goes to the end of the current e-mail or voice mail message.
|
| “More options”
| 0
| Opens the ‘More Options’ menu.
|
| “Previous”
| 00 followed by 11
| Reads the previous e-mail or voice mail message.
|
| “Read the header”
| Reads the header of the e-mail or voice mail message.
| |
| “Call sender”
| 00 followed by 2
| Places a call to the user who sent the current e-mail or voice mail message.
|
| “Forward”
| 00 followed by 6
| Forwards the current e-mail or voice mail message to other e-mail recipients or groups.
|
| “Flag for follow up”
| 00 followed by 44
| Marks or flags the current e-mail or voice mail message for follow up.
|
| “Find by name”
| Uses the user’s name to locate e-mail or voice mail messages in the user's mailbox.
| |
| “Delete conversation”
| 00 followed by 77
| Deletes all the e-mail messages that are associated with an e-mail conversation. Available only for e-mail.
|
| “Hide conversation”
| 00 followed by 99
| Hides additional e-mail messages that are contained within the same e-mail conversation. Available only for e-mail.
|
| “Envelope information”
| 00 followed by 5
| Reads the envelope information for the e-mail or voice mail message.
|
| “Select language”
| 00 followed by 55
| Lets you select the language in which you want the e-mail or voice mail message to be read.
|
| “Rewind” or “Repeat”
| 1
| Rewinds or repeats the current e-mail or voice mail message. Available only while the message is being played.
|
| “Pause”
| 2
| Pauses the current e-mail or voice mail message. Available only while the message is being played.
|
| “Fast forward”
| 3
| Fast forwards the current e-mail or voice mail message. Available only while the message is being played.
|
| “Slow down”
| 4
| Plays or reads the current e-mail or voice mail message more slowly. Available only while the message is being played.
|
| “Faster”
| 6
| Plays or reads the current e-mail or voice mail message faster. Available only while the message is being played.
|
| “Previous”
| 11
| Reads the previous e-mail message from the beginning. Available only for e-mail.
|
| “Repeat”
| 0
| Repeats the current menu options.
|
| “Main menu”
| *
| Exits to the main menu.
|