Training

If you are looking to schedule formal training with a member of our staff for yourself and/or your team or department for Teams, Outlook, OneDrive, or other general computing tasks, please email Alysha Elliard at alysha_elliard@uml.edu to schedule a training session. 

We ask that you please use your UMass Lowell (UML) credentials when registering for any workshop or training.

Student Support

• Accounts or access, please submit a service ticket or call TechServices at 978-934-4357. 
• Blackboard or Canvas, please email: bbhelp@uml.edu.

Academic and Classroom Tech Faculty Open Forum

Come and ask IT any questions you may have about Blackboard or Classroom Technology. Topics include course setup, lecture capture, gradebooks, Zoom, online assessments, classroom podiums, and many more.

Date	Time	Zoom Link
August 28	10 a.m. - Noon	August 28 Zoom Link
August 29	10 a.m. - Noon	August 29 Zoom Link
September 5	10 a.m. - Noon	September 5 Zoom Link
September 6	10 a.m. - Noon	September 6 Zoom Link

For CELT sponsored workshops, please visit the CELT Workshops & Events page. 

Academic Technology One-on-One Zoom Consultations for Faculty

Faculty members, please use the calendar below to schedule one-on-one LMS, Academic Technology, or Course Design consultations with an on-campus Academic Technology team member.

To schedule with GPS, please email: onlinelearning@uml.edu.

August 13
Transforming Education with AI 
10-11 a.m.
Designed to introduce you to the world of AI-powered text generation, explore ChatGPT's origins, its workings, and its diverse applications, especially in academia. Discover how ChatGPT can answer student queries, aid research, and generate lecture materials through live demonstrations and hands-on activities. Bring your questions for our interactive Q&A session and leave with valuable resources to further your ChatGPT journey.  

Presented by: 
Michelle Scribner, Ed.D. – UML School of Education​
David Corcoran – UML Instructional Technology

August 13 Session Recording Link

August 14
Echo360 Lecture Capture - Video Analytics for Instructors 
11 a.m.-Noon
Instructors have access to analytic data at the video, class, learner and course level to show how engaged everyone is with the material–before, during, and after class. This not only helps identify what is working, but also to help identify at-risk learners before it’s too late. Configurable analytics are adaptable to any instructional method or class type.

Presented by: 
Wes Barnes​​​​ | SVP, Customer Advocacy ECHO360

August 14  - 11 a.m.-Noon Session Recording Link 

August 14
Echo360 Lecture Capture – Interactive Media 
Noon-1 p.m.
Embed response activities into videos to assess learning and provoke thoughtful discussion. Turn videos into quizzes by embedding polling activities directly into the media, gating playback until viewers respond. Choose from multiple question types, including graphic response, and everyone can answer using their preferred device.

Presented by:
Wes Barnes​​​​ | SVP, Customer Advocacy ECHO360  

August 14 - Noon-1 p.m. Session Recording Link 

August 15
Echo360 Lecture Capture – Boot Camp
10-11 a.m.
Let us take you through the process of requesting lecture capture for your courses, managing your content, and then integrating with Zoom and Blackboard.  This is a 30-60 minute boot camp covering the Echo360 core services.  A must for all. Bring your questions for our interactive Q&A session and leave with valuable resources.

Presented by:
Bob Coppenrath – UML Instructional Technology

August 15 Session Recording Link 

Faculty Technology Sandbox

Schedule time in the Sandbox now!

This calendar's purpose is to schedule in-person time in our Technology Sandbox located in the Faculty Success Center in University Crossing, Room 140.
This room is equipped with a podium, lightboard, interactive screens, and more!

If you need assistance while using the Sandbox, please email: classroomtech@uml.edu to schedule time with an Instructional Technology Services team member.