How Can We Help?

ISSO Advising

You are now able to schedule an appointment online to meet with your advisor.

More information and details are available in the ISSO Advising page.

General Questions

Information on e-form Status, Social Security Number (SSN), Travel, Document Pick-up.

Email: ISSO@uml.edu
Phone: 978-934-2383
Fax: 978-934-3022

Business Hours and Location

**Modified business hours over the Winter Holidays.**

  • Monday, December 23 to Friday December 27, 2024: CLOSED
    • If you have an urgent request during this closure, please email us at: isso@uml.edu. We will be monitoring this email inbox during business hours and will respond to time-sensitive inquiries. Many questions can also be answered by reviewing the ISSO website.

  • Monday, December 30, 2024 to Friday January 3, 2025: FULLY OPEN REMOTELY.
    • CLOSED on Wednesday, January 1, 2025 for New Year’s Holiday)
    • Please contact ISSO by phone: 978-934-2383 or email at: isso@uml.edu.

Location

Graduate and Professional Studies Center
839 Merrimack Street, Suite 255
Lowell, MA 01854-5120

Regular Business Hours

Monday through Friday: 8:30 a.m. - 5 p.m. unless otherwise noted.