Live Technical Support!
The UMass Lowell Student Help Center provides live technical support, 7 days a week via phone, email or chat from 8:00 a.m. to 8:00 p.m. We also have a walk-in IT Help Center located next to Starbucks in the O'Leary Library on South campus. So, grab a cup, take a seat and all your IT issues will be taken care of! We can help you with topics including:
How to contact the Help Center
||Dial extension 4-4357 or call 978-934-4357, press option 1 for student support
||Dial 1-866-435-7437 (1-866-Help-Here), press option 1 for student support
Walk-up Hours of Operation
||Olsen Hall 107 (8:30 a.m. to 5:00 p.m., Monday - Friday)
||O'Leary Library (10:00 a.m. to 4:00 p.m., Monday - Friday)
Note: Assistance with the Blackboard Online Course system
is also available.