Live Technical Support!
The UMass Lowell Student Help Center provides live technical support, Monday thru Friday via phone and email from 8:30 a.m. to 5:00p.m. We also have a walk-in IT Help Center located next to Starbucks in the O'Leary Library on South campus. So, grab a cup, take a seat and all your IT issues will be taken care of! We can help you with topics including:
How to contact the Help Centers
You can request help in four ways:
Phone: (Monday through Friday, 8:30 a.m. to 5:00 p.m.)
On campus, dial ext. 4-4357 or 978-934-4357
To call toll free: 866-435-7437
University Crossing, Suite M50 - 8:30 a.m. to 5:00 p.m.
Lydon Library, 1st floor - 8:30 a.m. to 5:00 p.m.
O'Leary Library, 1st floor - during the academic year 10:00 a.m. to 4:00 p.m.
Note: Assistance with the Blackboard Online Course system
is also available.