Outstanding Balances, Refunds & Withdrawals

Refunds for Tuition and Fees

Students that withdraw or drop all of their courses during the add/drop period will have a 100 percent adjustment to tuition and fees associated with that semester, except for the following:
  • Residence hall charges and meal plan charges follow a different refund schedule. Please contact Residence Life at 978-934-5160 for assistance.
  • Students are responsible for any book-voucher monies advanced to them and used at the bookstore. The bookstore has its own refund policy on books and materials purchased there directly. Please contact the UMass Lowell Bookstore at 978-934-2623 for help.
  • The continuing education $30 registration fee.
  • Students who are suspended or expelled for disciplinary reasons forfeit all rights to a tuition and fee adjustment.

Additional Considerations

All students who withdraw or drop all of their classes within the first 31 days (calendar days) of the academic semester are not allowed to be enrolled in the University Student Health Insurance Plan.

All students receiving financial aid are reminded their aid is reduced and the financial aid adjustment schedule may be different than what was stated above as required by federal law.

Students are strongly encouraged to meet with their financial aid counselor prior to withdrawing.

Note: Monies will be returned to the applicable financial aid assistance programs before any funds are disbursed to the student.

Final Clearance for Refund

Prior to having a student's record cleared and the issuing of any appropriate refund, outstanding UMass Lowell bills must be paid (library fines, parking fines, etc.) and all University-owned property must be returned (athletic, lab, library books, etc).

If any debts remain unpaid, a student's official transcript and or diploma will not be released and the student will not be readmitted until those charges are paid.

Direct Deposit for Refunds

Students can have refunds from UMass Lowell deposited directly into a bank account.

Here is what to do:  
  • Make sure you have your bank's routing number and checking or savings account number ready.
  • Log into iSiS Student Self Service, click on Campus Finances, and then click on Enroll in Direct Deposit.
For detailed instructions, go to iSiS Job Aids, scroll down to the job aid section and select Enrolling in Direct Deposit.

Once you set up direct deposit in iSiS Student Self Service, any monies owed to you, such as refunds for over payment or financial aid excess amounts, will be deposited directly into the one bank account you have designated.