Danielle Carkin is a second year community/social psychology graduate student whose work as a head computer literacy trainer for the Broadband Technology Opportunities Program (BTOP), which is housed in the University's Center for Family, Work & Community, has assisted a diverse group of adults in Lowell through a five-week, job readiness program. "It has been one of the exhilarating, stressful and rewarding positions I've ever endured in my life," says Danielle. She has worked with over 500 individuals from various background and takes away many lessons from her experience. Danielle says that "no matter what background you come from, there is always progression that can be made, and helping people with that progression is gratifying and rewarding." Danielle will be starting her doctorate studies in Criminal Justice at UMass Lowell in the fall.