Contact Us

Contact Us

Students should contact The Solution Center with questions, to submit forms or to request transcripts:

The Solution Center

University Crossing
220 Pawtucket St., Suite 131
Lowell, MA 01854-5141
Phone: 978-934-2000
Fax: 978-934-2041

Please note: Due to the start of fall term, The Solution Center is currently experiencing high call volume and you may experience a wait time. You may also contact The Solution Center at and they will respond to your email within 24-48 business hours.

Academic Progression - 978-934-2488
  • Advising Reports, Degree Progress, Graduation Tracking, Exception Forms, Graduation
Scheduling - 978-934-2546 
  • Course Catalog, Online Catalog Web Updates, Faculty Related Issues with Schedule of Classes*, Class Rosters, Grade Rosters, Faculty Grading Issues
    (*Scheduling changes are subject to Department Chair approval)
Transfer Credits - 978-934-2020 
  • Transfer Credits, NECCUM

Kerry Donohoe, Ed.D.

Senior Associate Registrar – Scheduling & Administrative Operations
Mai Nguyen

Associate Registrar -- Student Records and Compliance
Lauren Dufresne

Associate Registrar – Transfer Records
Joyce Andrews

Associate Registrar – Academic Progression
Michele Chadwick

Associate Registrar – Systems Operations & Reporting
My Nguyen