New Software Strengthens Email Security

03/01/2012


UMass Lowell processes about 120,000 email messages every day — and only about 10 percent are legitimate. Such volume means malicious attackers could wreak havoc on the University’s entire email infrastructure — as well as the security of your emails. The cost in money, time and aggravation to deal with all that would be enormous.

To avoid such disaster, Information Technology purchased ProofPoint Enterprise Protection for email security, a new system that provides the industry’s most comprehensive threat classification and email threat management solution against phishing, virus, spam and other email borne malware. At UMass Lowell, the suite of email security products is called SpamCatcher, and can be accessed at http://spamcatcher.uml.edu.

ProofPoint Enterprise Protection delivers the industry’s highest level of effectiveness — 99.8 percent or greater against all types of email threats. ProofPoint’s anti-phishing features helps to greatly reduce theft of personal information from employees and protect UMass Lowell’s confidential data and systems from intrusion. This is critically important as the campus moves toward a single-sign-on (SSO) model for various critical services such as iSiS, HR Direct, email, finance, myParking, myAlert and RMS.

ProofPoint also provides users easy, self-service control over their individual email security preferences, with personalized quarantines and digest reports, personalized safelists and blocklists and web-based access to quarantines and profile administration.  These are major improvements over the previous email security suite, and give much more control to users.

Each day users receive two reports if they receive suspicious email - one at 8 a.m. and one at 3 p.m. The reports contain links to all the messages that have been tagged as spam and quarantined since the previous report. Users can view, release, safelist or tag each email as “not spam” right from their inboxes.

SpamCatcher is a “set and forget” solution for users that is constantly watching out for threats. However, Information Technology urges you to remember that security starts with you. NEVER give out your password to anyone, including IT, ever!