Information Technology

Contact Us

Need help? Please contact us on the phone, in person or via email.

Help Centers

You can request help in four ways:
  • Enter your own help desk ticket: helpdesk.uml.edu
  • Email: Help@uml.edu
  • Phone: (Monday through Friday, 8:30 a.m. to 5:00 p.m.)
  •     On campus, dial ext. 4-4357 or 978-934-4357
  •     To call toll free: 866-435-7437
  • Walk-in:
  •     University Crossing, Suite M50 - 8:30 a.m. to 5:00 p.m.
  •     Lydon Library, 1st floor - 8:30 a.m. to 5:00 p.m.
  •     O'Leary Library, 1st floor - during the academic year 10:00 a.m. to 4:00 p.m.

Answers to IT Questions