Project Management

Frequently Asked Questions

How do I submit a request for a project?

Project requests should not be submitted directly to the Department of Facilities Management and Planning’s Project Management Group. Instead, you should submit project requests to your department head or director, who will then forward requests to the Provost or Vice Chancellor, if appropriate. If the Provost or Vice Chancellor decides the project should be pursued, the Capital Planning Committee will confirm approval to move forward and will ask the Project Management Group to take action.

What is the process my project will go through if it meets the initial criteria?

The next project phases are the development of a scope of work, a feasibility study and design, if necessary. Each phase includes various levels of review and approvals, depending on the project. Learn more about project phases.

If the project is minor and/or my department is funding the work, can my department hire our own contractor?

No. Any work done on University property must go through the Facilities Management and Planning Department’s Project Management Group. While we recognize your desire for a speedy project, careful consideration must be given to the potential impact on building systems, permitting requirements, potential hazardous materials such as asbestos, etc. In addition, centralizing renovation projects through our department further benefits UMass Lowell by ensuring consistency throughout our campus.

I work for an architectural firm. How do I get involved with work at UMass Lowell?

The University follows the M.G.L. Ch.7 Designer Selection Law process for selection of house doctor consultants. For more information, please visit

I am a contractor. How do I get involved with work at UMass Lowell?

As a state entity, the University follows public bidding laws. We advertise in the Central Register and The Lowell Sun for projects and master service contractors as needed.

Where can I get a copy of the Contractor Guidelines?

Please contact the UMass Lowell Facilities Department to get a copy.

How do I make a comment or complaint about an ongoing UMass Lowell project?

Please contact us by email at

Why it the duration of projects so lengthy?

Each project must go through an extremely detailed, multi-step process to ensure a successful result that meets the needs of both the requesting department and the University. The project timeframe is also impacted by the fact that UMass Lowell is a state entity and must follow specific feasibility study requirements.

Why are projects so costly?

It is tempting to compare a campus renovation to renovations you might make to your home. However, commercial construction is very different than residential renovations. Key factors include prevailing wage, which we are required by law to pay on our projects; the cost of consultants necessary for feasibility studies, design and building code reviews; and code or building infrastructure upgrades, which can be triggered by a new project.

Who should I contact for other information about renovation projects at UMass Lowell?

For other questions, or for general information, contact us at